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  1. Refund policy

    1. Refund policy - Revocation for digital content
      Instruction on the right of withdrawal for consumers regarding the delivery of digital content that is not delivered on a physical data carrier (e.g. e-book, software download).

      Withdrawal instruction
      Consumer means any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

      Right of withdrawal
      You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must inform us (collage-maker.com; XXLPIX GmbH; Kienberger Allee 4; 12529 Schönefeld; Germany; e-mail service@collage-maker.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

      Repercussions of revocation
      If you revoke this contract, we shall reimburse to you all payments which we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and not later than fourteen days from the day on which we received the notice of revocation of this contract from you. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

      Exclusion or premature termination of the right of withdrawal
      The right of withdrawal does not apply to contracts for the supply of digital content that is not supplied on a tangible medium and where the production of the content has been made according to the consumer's individual specifications or is clearly personalized for the consumer's needs. The right of withdrawal will expire prematurely if we have started to perform the contract with your express consent and acknowledgment that you will lose your right of withdrawal upon the beginning of our performance. Please note that we may make the conclusion of the contract dependent on the aforementioned consent and acknowledgment.